Privacy Policy

Effective Date: April 11, 2026  |  Last Updated: April 11, 2026

Overview

HospitalMatch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

Information You Provide

• Contact forms: If you submit our contact form, we collect your name, email address, and message content.
• Newsletter: If you subscribe to our newsletter, we collect your email address.

Information We Do NOT Collect

• We do NOT require user accounts or logins.
• We do NOT store your medical condition searches or link them to your identity.
• We do NOT collect personal health information (PHI).
• We do NOT collect Social Security numbers, insurance IDs, or medical records.

Automatically Collected Information

• Analytics: We may use analytics services (such as Google Analytics) that collect anonymized usage data including pages visited, time spent, browser type, and general geographic region.
• Cookies: We use essential cookies for site functionality and may use third-party advertising cookies (Google AdSense). You can manage cookie preferences in your browser settings.

How We Use Information

• To respond to your contact form inquiries
• To send newsletter updates (only if you subscribe)
• To improve our website and user experience through anonymized analytics
• To display relevant advertisements through Google AdSense

How We Protect Your Information

• Our website uses HTTPS encryption for all data transmission
• We do not sell, trade, or rent your personal information to third parties
• Contact form submissions are handled securely and only used to respond to your inquiry
• Email addresses collected for our newsletter are stored securely and never shared

Third-Party Services

We may use the following third-party services:

• Google AdSense: Displays advertisements. Google may use cookies to serve ads based on your browsing history. See Google's Privacy Policy.
• Google Analytics: Collects anonymized website usage data. See Google Analytics privacy information.

Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request deletion of your personal data
• Unsubscribe from our newsletter at any time
• Opt out of advertising cookies through your browser settings

If you are a California resident, you have additional rights under the CCPA including the right to know what personal information is collected and the right to request deletion.

Children's Privacy

HospitalMatch is not directed at children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@hospitalmatch.org